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Services

  • LEGACY SUPPORT

We understand that customers continue to use their older legacy software because it is paid for, has all bugs resolved and does exactly what is required.

Newer software has a shorter life cycle, involves new costs, and typically requires replacement of servers and workstations.

When deciding to move to a newer system, owners must determine whether the new solution will enable the company to earn more than the additional costs to justify the new features.  In many cases, continuing with legacy products ends up being the better financial decision.

We have the knowledge and experience to repair and enhance older generation products. 

We can help you maintain the investment in your legacy software and hardware, including (but not limited to):

UNIX & Linux

  • filePro database
  • Custom programming
  • System administration
  • BackupEDGE
  • LONE-TAR
  • Samba
  • MySQL
  • Postgres
  • FacetWin
  • FacetTerm
  • WordPerfect
  • FoxPro database
  • Informix database
  • FineLine Preview
  • FineLine PC ImageLink
  • FineLine Reface/Review
  • PDF generators
  • UUCP
  • qmail
  • Lotus 1-2-3
  • RealWorld accounting
  • ECi Maytech accounting
  • Premier/Advantage/Armor
  • Business Basic
  • VSI-FAX & DigiFax
  • BASIS BBx Pro/5
  • AMF XL/Plus Scoring System
  • Integrated System Tech accounting

Windows

  • filePro database
  • FileMaker Pro database
  • FoxPro database
  • FoxBASE database
  • Access database
  • dBASE database
  • WordPerfect
  • Lotus 1-2-3
  • SQL Server
  • Oracle
  • MySQL
  • Postgres
  • VB desktop
  • C# desktop

Web

  • VB ASP.NET
  • C# ASP.NET
  • PHP
  • WordPress
  • SQL Server
  • Oracle
  • MySQL
  • Postgres
  • Windows Mobile
  • Apple iOS
  • Google Android

Hardware

  • Servers / PCs
  • Networking/WiFi
  • Backup
  • Recovery
  • ESXI/Hyper-V
  • Routers
  • Switches
  • Printers
  • ON-SITE COMPUTER REPAIR

Rather than requiring you to disconnect your computer and bring it to our location, we can service the computers at your office without causing disruption.

Our repair services are located in Oxford MI, Saginaw MI, and Kenhorst PA, and we can travel the country as needed.

  • Site evaluation
  • PC repair
  • Server repair
  • Software upgrades
  • Hardware upgrades
  • Networking issues
  • Router configuration
  • Wiring
  • SOFTWARE DEVELOPMENT

We create, modify and maintain custom applications using a number of programming languages on a number of platforms, including:

  • Android apps (Flutter or Java)
  • iOS apps (Flutter or Swift/Objective-C)
  • Windows apps (C#, VB, C++)
  • Web apps (Angular/Django, PHP, ASP.NET)
  • Raspberry Pi apps (C)
  • UNIX/Linux apps (C)
  • MANAGED SERVICES

Our Managed Services enables you to have a predictable cost per month for your organization’s IT support. 

We monitor and repair items before they become a major issue.

Free up time by allowing employees to contact our support without a per call fee. 

This service provides important benefits, including:

  • Tailored packages for any business size or budget
  • Predictable costs 24/7 - The flat-rate fee covers everything when you need it done
  • Round-the-clock monitoring of your computers and network to help prevent problems
  • Always available assistance, regardless of time or holiday
  • WEBSITE DESIGN & HOSTING

We create, modify, host and maintain custom websites and web apps.  Websites are built primarily with WordPress but we can assist with other platforms as well.  Be sure to check out our Web Design Examples.

  • Creation of beautiful, clear and mobile-friendly websites, stores and apps quickly and inexpensively
  • WordPress-optimized data center hosting includes automatic daily backups
  • Maintenance includes timely installation of all updates and routine security checks
  • An SSL security certificate is included at no extra charge
  • DATA BACKUP & RECOVERY

We recommend a backup system that allows for on-site backups for quicker recovery and off-site backups for safety.

Our ideal plan is to protect your servers with a BDR (Backup Disaster Recovery) appliance which creates a snapshot of your server to the local backup device every hour and archives the backup to the cloud.

If your local server goes down, the BDR device can be booted into a backup server until the main server issues are resolved.  If you suffer a facility loss, the cloud version of the BDR can be spun up as a backup server.

Local workstations usually have programs needed for the company to function.  At a minimum, we would recommend setting up a cloud backup to save the PC’s user data.  If the workstation is critical, we can add that system to the BDR device, saving an exact working copy of that system that can be spun up in an emergency.

The response to a Crypto attack completely changes with a good backup system in place.   In the past, we have spun up a BDR backup of the user’s system before the attack to negate the effects.  Online backups also allow for file journaling to restore your data back to a pre-attack state.

We can help your organization to properly protect your important data.

  • We protect your data, network, and systems from hacking and virus threats using state-of-the-art software
  • If your network does go down and data is lost, we’ll have it restored for you in no time
  • Plan for unexpected issues because they happen to everyone and can occur at any time
  • EMAIL/SPAM PROTECTION

Spam accumulates quickly, rendering your network vulnerable to attacks such as phishing and malware.  Spam protection and email services are essential in any business.

Our e-mail service and spam protection service will help.

  • We stop viruses, worms and malware before it gets to your inbox
  • Accountability - Our system makes it clear who is behind irresponsible actions
  • Email encryption is also available to protect your business communications
  • We recommend and deploy commercial software to stop viruses, worms and malware before it gets to your inbox
  • COMPUTER SECURITY

The Internet is constantly evolving as new threats and exploits are discovered in operating systems and software.

We recommend business-class software that is current and fully patched to reduce the opportunity to exploit. 

Other items we recommend and can assist with are:

  • WiFi with business/guest networks
  • Properly maintained business-class firewalls
  • VPN for remote workers
  • Antivirus on all Microsoft & Apple systems
  • Two-factor authentication
  • Remove system access for terminated employees
  • Keep software patched and up-to-date
  • Spam/Malware protection for employees
  • Employee training on phishing with periodic tests
  • VIRTUALIZATION

We can install and support virtual versions of your PCs and servers to reduce physical server costs.  These can be either onsite or in the cloud.

  • Reduce the need for multiple servers
  • Better utilize the equipment you have
  • Run older operating systems on current hardware
  • A virtualized server can be copied/moved to new hardware without a reinstall
  • You can easily spin up a copy of your server by copying it to another virtual server and changing the IP.  This is important for testing features on the server without putting your live system at risk
  • Future-proof your investment by going virtual
  • REMOTE WORK

Give your employees the ability to effectively work remotely and yourself the tools to monitor their performance.

  • A workstation that allows them to work like they are onsite
  • A business telephone that allows the employee to use the company phone number and not expose their personal cell phone
  • Security through a VPN and two-factor authentication to verify users
  • Collaboration tools such as Teamworks to keep your staff connected
  • Responsive tech support to keep your remote employees effective
  • TELEPHONE SERVICES

Hosted phone servers are more cost effective and feature-rich than traditional phone systems.  The cost of just maintaining your phone system often exceeds the cost of a hosted phone system.

Older phone systems have limits of the number of phones/lines and present roadblocks to having your staff work remotely. 

We can help engineer a new phone system to accomplish your goals at a reasonable cost. 

  • Feature-rich business phone system
  • Put an office phone in your home office
  • Mobile apps tie to the phone system and enable it to find and follow you
  • Start a call on your office phone, transfer it to your mobile, and then back to your office phone as needed
  • Use standard inexpensive phones in the home office and at remote offices
  • Phones connect using your network wiring or wireless
  • Low and predictable monthly costs
  • ADD FUNCTIONALITY

We offer a number of services, software and hardware products to get more from your system, including:

UNIX & Linux

  • Backups – Verify still working and resolve issues
  • Email PDF documents from your application
  • Fax documents from your application
  • Application hosting instead of a hardware refresh
  • System administration of printers and users
  • Link to external apps (web pages/mobile/Windows)
  • Document scanning & management
  • Form design and printing
  • Print preview

Windows

  • Custom programs to do what your business software misses
  • Windows mobile applications

Services

  • Line of business application support
  • Business class antivirus & malware solutions
  • Software integration
  • Vendor liaison
 
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